Soya Documents
  • Soya Marketplace
  • Getting Started
    • Quickstart Guide
    • Apply for NFT Verification
    • Apply for Royalty Fees
    • Apply for Launchpad
  • For Beginners
    • Soya 101
      • 📚Urban Dictionary
      • 🎓What is a Fixed Price?
      • 🎓What is an Auction?
      • 🎓What is a Buy Offer?
      • 🎓What is a Collection?
      • 🎓What is a Bundle?
  • Features & Guides
    • Soya Acount
      • ⚡Guide: Connect Your Wallet
      • ⚡Guide: Soya Account
    • Listing an NFT
      • ⚡Guide: Listing for a Fixed Price
      • ⚡Guide: Listing in Auction
      • ⚡Guide: Listing as Bundle
    • Purchasing an NFT
      • ⚡Guide: Buy for a Fixed Price
      • ⚡Guide: Bid in an Auction
    • Make & Accept Offers
      • ⚡Guide: Make an Offer
      • ⚡Guide: Accept/Decline an Offer
    • Send & Receive
      • ⚡Guide: Send an NFT
      • ⚡Guide: Receive an NFT
    • Launchpad
    • Referral System
    • Search & Filters
    • System Fees
    • Royalty Fees
    • History
  • Resources
    • FAQs
    • Brand Kit
  • Contact Us
    • Customer Support
    • Official Channels
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On this page
  • What crypto wallet are supported by Soya Marketplace?
  • What blockchain does Soya Marketplace support?
  • What currencies can I use on Soya Marketplace?
  • Why am I unable to locate my NFTs in my wallet?
  • Why are my NFTs missing from my account?
  • Why can't I locate my sale's transactions on BscScan?
  • Purchases & Bids
  • Is there a required minimum bid amount?
  • Why it displays I'm trying to purchase an NFT, it says something's wrong.
  • Where is my refund for my prior offer when someone outbid me?
  • Why does the refund amount differ from my bid?
  • Where can I find an NFT's history?
  • Listing for Sale
  • How can I list an NFT to sell?
  • Where can I locate my listed NFTs?
  • How do I check my transaction hash?
  • How can learn how much I received for each sale?
  • What is a floor price?
  • How to contact Soya Development team?
  • What actions require gas fees on Soya Marketplace?
  • Report
  • How to report fake NFTs and scammers?
  1. Resources

FAQs

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Last updated 2 years ago

What crypto wallet are supported by Soya Marketplace?

It is often advised to utilize Metamask or RICE Wallet.

Soya Marketplace should be compatible with wallet apps on devices that have a browser. You must manually enter in the browser's URL bar in order to access Soya Marketplace, and then choose Metamask from the Wallet Connect Popup.

You must use a wallet that supports Wallet Connect in order to utilize Soya Marketplace in mobile browsers like Safari or Chrome.

What blockchain does Soya Marketplace support?

Initially, Soya Marketplace only supports ONUS Chain. But we are working to get it deployed on more blockchains.

What currencies can I use on Soya Marketplace?

Currently Soya Marketplace only supports the native currency of ONUS blockchain.

Why am I unable to locate my NFTs in my wallet?

ERC-721 and ERC-1155 NFTs cannot be shown in wallet apps by the majority of cryptocurrency wallets. Although the NFTs are in your wallet, most cryptocurrency wallet programs do not allow you to view them.

To view all of your NFTs, go to your profile page on Soya Marketplace.

Why are my NFTs missing from my account?

Popular NFT projects are supported and automatically shown in your profile. However, Soya does not yet support ERC-1155 NFTs.

Why can't I locate my sale's transactions on BscScan?

Transactions between your wallet and Soya contracts are listed under the Internal Txns section on ONUS Explorer website, instead of Transaction.

Purchases & Bids

Is there a required minimum bid amount?

Yes. Each offer must be at least 5% greater than the one before it. When you place a bid, a popup will display the minimum bid.

Why it displays I'm trying to purchase an NFT, it says something's wrong.

Typically, it occurs when another contract has already staked or locked the NFT. The NFT cannot be purchased in this situation unless its owner unstakes or unlocks it.

Where is my refund for my prior offer when someone outbid me?

If you are outbid by someone else, the refund is processed right away.

How to check the refund transaction

  1. Go to the chain explorer

  2. Input your wallet address into the search bar

  3. Select the Internal Txns section.

  4. Locate the transaction that occurred neareast to the time you were outbid, and select its Txn Hash

  5. The To: section should clearly display a TRANSFER of money to your wallet address.

Why does the refund amount differ from my bid?

The incentive bidding system used by Soya Marketplace distributes 5% of each offer to the winning bidder. It will be 95% of your initial bid amount plus 5% of the new bid when you get your refund.

Where can I find an NFT's history?

Below the huge image on the description page for each NFT is a History tab that allows you to view the NFT's prior listings, sales, and transfers.

Listing for Sale

How can I list an NFT to sell?

Where can I locate my listed NFTs?

Your can view all your listed NFTs in the On Sale section of your Profile page.

How do I check my transaction hash?

Transactions are displayed as activities in the Activity section of your Profile page. Clicking the date of each activity will reveal the transaction in blockchain explorer website.

How can learn how much I received for each sale?

You can confirm the amount of payment from the transaction details on ONUS Explorer, under the Internal Txns.

What is a floor price?

Floor price is the lowest price for trades that happened on the market during recent 7 days.

How to contact Soya Development team?

What actions require gas fees on Soya Marketplace?

Each action below consumes gas fee:

  • Purchasing an NFT for a Fixed Price;

  • Placing a bid in an auction;

  • Collecting a finished auction;

  • Making a Buy Offer;

  • Accepting a Buy Offer;

  • Transfering NFT to others.

And these actions will not cost you any gas fee:

  • Listing NFTs for sale or auction;

  • Changing listed price;

  • Canceling a fixed price listing;

  • Canceling an unbidded auction.

Report

How to report fake NFTs and scammers?

Despite the fact that Soya Marketplace is a peer-to-peer trade platform, any dishonest content that violates copyright or goes against our terms of service won't be accepted.

Trade Safe! ✌️

Visit for additional information on the incentive bidding.

You can check our in-depth guide .

You can join our and contact any admin for support.

You may contact our admins in our if you believe any NFT to be false. Once we have verified the report, we will forbid the NFT's contract.

https://soyanft.com/
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